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Large paint brush resting on top of tray with stained cedar wood deck boards in background

Our Warranty

Warranty Terms and Conditions

At EcoWash, we are proud of the high-quality services we provide. In accordance with this, we offer a one-year limited warranty on some of our services to ensure you get the most out of your project. 

 

Our Warranty:

 

Pressure Washing:

  • One year of warranty protection on our algae treatment. If, within the first 365 days of us applying an algae treatment to your siding, the algae reappears we will come out and re-wash and apply the algae treatment chemical to the affected area. This warranty only covers vinyl and aluminum siding.

 

Staining/Painting Services:

  • Decks: Warranty protection for any peeling or flaking stain within the first 365 days of two (2) coats of Sherwin-Williams SuperDeck stain being applied to the deck by EcoWash. If you have peeling or flaking stain on the deck floor we will need to verify it was not caused due to improper maintenance or improper construction. If, after our inspection, it is verified that we caused the issue due to negligence, bad luck, or anything else, we will re-stain the affected areas with one coat of the same color stain and leave you with the remainder for future touch-ups. 

 

  • Fences: Warranty protection for any peeling or flaking stain/paint within the first 365 days of two (2) coats of any Sherwin-Williams product being applied. We will inspect and verify it was not caused due to the negligence of the client, and if the issue meets these criteria we will reapply one coat of the Sherwin-Williams product to the fence and leave the client with the leftover stain for future touch-ups.

 

  • Any other project: Warranty protection for any peeling or flaking stain/paint within the first 365 days of two (2) coats of the product being applied. This warranty is only valid for Sherwin-Williams products and there will be an inspection to verify the flaking or peeling was not due to client negligence.

 

Disclaimers:

  • We do not offer any warranties on one-coat staining or painting projects.

  • We do not offer any warranties on exotic hardwoods or composite decking.

  • We do not offer any warranties if the client provided the stain or paint. 

  • We do not offer any warranties on decks that were painted. 

  • We do not offer any warranties on projects using oil-based stains.

  • We do not offer any warranties on projects where an outside party did the washing or prep work before we stained or painted a surface.

  • Our warranty can only be used once per project and, if used, it must be within 365 days of the date of service. 

  • We will ask you for the color of the stain or paint that was used and we will use that color. If it is not a perfect match for the color applied, we are not liable and will not be fixing that issue. 

  • If we left you with stain after performing our service, we will use that stain to perform the warranty work.

  • We will make a sincere effort to get to the warranty claim in a reasonable timeframe, but due to a heavy workload in the summer months please allow up to 10 weeks before we can begin working on your warranty. 

 

If you have a warranty claim you would like to submit, please fill out the form below. We will be in touch shortly. Please have a copy of the contract ready and the color and product that was used to expedite this process so you can get back to enjoying your summer. 

Warranty Claim Form

Let's get this fixed for you.

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